COVID-19 Updates

Last Updated: 04/06/2020

All of our staff are now back in the office and production has now resumed as normal.

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We have taken safeguarding measures to protect our staff. Our products are manufactured in an environment where the number and concentration of airborne particles are controlled. In addition to our staff using hand sanitisers, our products are disinfected before packaging and shipping.

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Domestic and International shipments are not affected as of now. We will inform our customers if that changes. You can also check with our shipping agents, DHL.

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If your order is shipped, you will be sent an email with the tracking number. Please click here to track your shipment. If you haven't received an email, please wait for 48 hours after confirmation has been sent that your order is ready to be shipped. Alternatively, you can contact using the email addresses given below which are most suitable to the region of where you are ordering from. 

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For orders from within the UK, please email orders@wootzano.com.

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For orders from outside the UK (except the People's Republic of China), please email int.orders@wootzano.com.

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For orders from the People's Republic of China, please contact tony.lu@worldwide-china.com.

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For any questions or concerns, please email us at or call us at +44 (0) 333 577 9668.